FAQs

How long does shipping take?

Orders are typically delivered within 5–8 business days after processing. Orders are usually processed within 1–3 business days.

Do you ship internationally?

No. Dregass currently ships only within the United States.

How can I track my order?

Once your order has shipped, you will receive a tracking number by email to monitor your shipment.

What is your return policy?

We accept returns within 30 days of delivery. Returned items must be unused and in their original condition.

Is return shipping free?

Yes. Dregass offers free return shipping on approved returns.

Are there any restocking fees?

No. We do not charge restocking fees for returned items.

Can I cancel or modify my order?

If your order has not been processed yet, we may be able to cancel or modify it. Please contact us as soon as possible.

What should I do if my item arrives damaged?

Please contact us within 7 days of delivery and include photos of the damaged item and packaging so we can assist you quickly.

What payment methods do you accept?

We accept major credit cards and other secure payment methods available at checkout.

How can I contact customer support?

You can contact our support team using the information below: