Refund policy

At Dregass, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to offer an easy and hassle-free return process.

30-Day Returns

Customers may return eligible items within 30 days from the date of delivery.

To qualify for a return:

  • Items must be unused and in their original condition.

  • Products must be returned with original packaging.

  • Proof of purchase is required.

Free Return Shipping

Dregass offers free return shipping on all approved returns. Return instructions will be provided after your request is reviewed.

No Restocking Fees

We never charge restocking fees for returned products.

No Final Sale Products

All products available on Dregass are covered under our return policy. We do not sell final sale items.

Refund Process

After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds are issued to the original payment method within 5–10 business days.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the item and packaging.

Contact Information

For any questions regarding returns or refunds, please contact us: